Reviews

I was pleased with the outcome.

Service rep knew problem. Ordered parts, set us up for repair very quickly. Repaired quickly. Jo issues

Great experience!

The service department personnel were very friendly, knowledgeable and prompt in taking care of my need. Service was scheduled and completed all in one day.

Always professional. Prompt. Shout out to Burney, Austin, JJ, and Randy.

Went well

Cannon Chevrolet fixed my car. Got it back and the check engine light came right back on

Car gets in at a timely manner.

I live in Little Rock, Arkansas but since the first of the year have been working at Delta Health Center in Mound Bayou. On February 5th my Yukon wouldn't start and it was pretty obvious that the issue was the starter. I had to leave the Yukon at Cannon and rent a car for the trip home which wasn't unexpected. When I returned the next Monday, the staff was still assessing the problem which they decided to be the starter late Monday afternoon. The part was ordered from Jackson but didn't arrive on Tuesday and when I stopped by the dealership on Wednesday afternoon to check on the status, they discovered that the part had arrived early them morning but apparently service was not aware. During that visit, Hayden, the service manager, told me that they would try to get started on it that afternoon but that it would be repaired on Thursday so that I would have it for my planned trip home, which it was. My only reason for four stars versus five was the lack of communications on progress/status over the week the vehicle was in the shop. Periodic texts or emails would have taken care of this concern.

It was good experience. Everyone was polite.